Is this City of Carcassonne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at City of Carcassonne hotel?

Check-in time for City of Carcassonne hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the City of Carcassonne hotel have a swimming pool?

Yes, this City of Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in City of Carcassonne hotel?

Best-rates for the City of Carcassonne hotel starts from $284 per night with includes Ocean View, Bedding/Linens, Toiletries, Air Conditioner, View, Business Services, Wellness Facilities, Spa, Child Friendly, Hot Tub, Internet, TV, Accessibility, Guest Services, Balcony/Terrace, Pool, Security/Safety, Bar, Breakfast, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is City of Carcassonne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the City of Carcassonne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City of Carcassonne hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the City of Carcassonne hotel?

Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for City of Carcassonne hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the City of Carcassonne hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hôtel du Château & Spa Gemology | Hotel in Carcassonne

| 9.2 (453 Reviews) | 1 Bathroom

City of Carcassonne Hotel | Hôtel du Château & Spa Gemology

Hotel in City of Carcassonne, Carcassonne

Mediterranean hotel with a full-service spa and a steam room
A full-service spa, an indoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a steam room, a hot tub, and self parking.
Hôtel du Château & Spa Gemology offers 17 accommodations with safes and hair dryers. Each accommodation is individually decorated. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a steam room.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Rainfall showerhead

Towels

Shower/tub combination

Free toiletries

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Cribs/infant beds (surcharge)

Blackout drapes/curtains

Soundproofing

Iron/ironing board (on request)

Phone

Individually decorated

Desk

Connecting rooms available

Safe

Free local calls

Breakfast

1 bar

Full breakfast available for a fee daily 7:30 AM–noon: EUR 18 for adults and EUR 9 for children

24-hour room service

Parking

Electric car charging station on site

Self parking on site (EUR 15 per day)

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible parking

In-room accessibility

Raised toilet seat

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Grab bar near toilet

Low-height counter and sink

Activities

Golfing

Seasonal outdoor pool

Steam room

Hot tub

Indoor pool

Full-service spa

Entertainment

LED TV

Satellite channels

General

Computer station

Front-desk safe

Free newspapers in lobby

Spanish

French

English

Beach towels

TV in lobby

Smoke-free property

Guest Services

Seasonal outdoor pool

Laundry facilities

Soundproofed rooms

Cribs/infant beds (surcharge)

Indoor pool

Laundry facilities

Luggage storage

Daily housekeeping

Dry cleaning service

24-hour front desk

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Pool sun loungers

Spa

Massage - Thai

Hot tub

Steam room

Turkish bath/hammam

Massage - hot stone

Body treatments

Massage - prenatal

3 treatment rooms

Spa open daily

Massage - deep-tissue

Massage - sports

Massage - Swedish

Body wraps

Facials

Manicures and pedicures

Couples treatment room(s)

Massage/treatment rooms

Body scrubs

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3 am

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per night.

Payment Policy

Fee for full breakfast: approximately eur 18 for adults and eur 9 for children self parking fee: eur 15 per day pet fee: eur 15 per pet, per day service animals are exempt from fees crib (infant bed) fee: eur 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Alison

Aug 21, 2025 03:39:09 PM

Review Score: 8

Summary: This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: 172 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 172, Garden view, Square meters - 16, Pets not allowed, Ping - 4.83, Bed count minimum 1, Bed count maximum 1
Junior Suite Triple Room Size: 301 square feet m² 2 Queen Bed and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Square meters - 28, Pets not allowed, Ping - 8.46, Day bed, Square feet - 301, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 Queen Bed Room Size: 301 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Square meters - 28, Pets not allowed, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room Room Size: 237 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 237, Pool view, Number of bedrooms - 0, Ping - 6.66, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Classic Double Room Room Size: 194 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Square meters - 18, Garden view, Pets not allowed, Ping - 5.45, Bed count minimum 1, Bed count maximum 1
Chambre Supérieure Triple Room Size: 237 square feet m² 2 Queen Bed and Twin Sofa Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Garden view, Ping - 6.66, Pets not allowed, Day bed, Extra bed count 1, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Superior Double Room Room Size: 237 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Garden view, Ping - 6.66, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square meters - 22