While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include premium bedding, towels, an electric kettle, and a toaster.
Pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property property registration number 015146-cim-03573, it015146b4j64ksr72, 015146-cim-03573, it015146b4xmm8ydq2, 015146-cim-03573, 015146-cim-03573, it015146b4s4o8g9rq, 015146-cim-03573, it015146b4v4sg6uet, 015146-cim-03573, it015146b4j48uxriw, 015146-cim-03573, it015146b4coup3kze, 015146-cim-03573, it015146b4mpurprec, 015146-cim-03573, it015146b4nuypj6zo, 015146-cim-03573, it015146b4pk9l4tt3 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Summary: We are a family of four who stayed in Milan for four days and were very happy with our stay. The apartment was older, but spacious and had everything you need. The kitchen was fully equipped with a coffee machine, toaster, dishwasher, and all kinds of utensils. In the bathroom, there was a washing machine, hairdryer, and various toiletries.
The location was excellent, very close to everything and easy to get around the city on foot.
Very friendly and helpful staff. They even had an office in the city where we could leave our luggage for free, which was much appreciated!
The only minor downside was that the apartment’s sound insulation is bad. There is a tram line just outside, and you can hear the trams passing by all the time, which was very annoying at night.
See All Reviews
Reviews
Jasmina
Oct 12, 2025 06:43:36 PM
Review Score:
8
Summary: We are a family of four who stayed in Milan for four days and were very happy with our stay. The apartment was older, but spacious and had everything you need. The kitchen was fully equipped with a coffee machine, toaster, dishwasher, and all kinds of utensils. In the bathroom, there was a washing machine, hairdryer, and various toiletries.
The location was excellent, very close to everything and easy to get around the city on foot.
Very friendly and helpful staff. They even had an office in the city where we could leave our luggage for free, which was much appreciated!
The only minor downside was that the apartment’s sound insulation is bad. There is a tram line just outside, and you can hear the trams passing by all the time, which was very annoying at night.
Chow Haw
Sep 13, 2025 09:18:34 PM
Review Score:
4
Summary: The apartment was clean, comfortable, and centrally located. However, my stay was made stressful by confusing instructions and weak support.
• Address: Milan Retreats manages many properties, and searching online easily leads to the wrong location. The correct address was only in the voucher. If the Hotels.com listing address differs from the actual apartment, it is crucial that this be highlighted clearly as an important note before arrival. Because of this, we ended up dragging heavy luggage across cobblestone streets for 30 minutes before finally reaching the correct location — exhausting after travel.
• Support channels: In the evening, WhatsApp is not monitored and guests are expected to call via carrier. As an overseas tourist, I purchased internet data (not international calling plans), so relying on carrier calls felt unreasonable. Having different channels (WhatsApp by day, calls by night) makes communication confusing for travelers.
• Hot water issue: I had difficulties with the heater and couldn’t get timely assistance despite multiple attempts. Support only came the next morning, too late to resolve the problem during my stay.
• Service tone: The replies I did receive came across as defensive rather than empathetic.
Overall, while the apartment itself was fine, the lack of clear address reminders, the confusing contact system, and the physical effort required to find the correct
Kathie
Jul 26, 2025 12:18:22 AM
Review Score:
8
Summary: Great location. Only problem was a mechanical noise present in the living area. No idea where it came from but annoying.
Tin
Jul 24, 2025 06:15:44 PM
Review Score:
10
Summary: Air condition in the bedroom was a bit noisy
alexander
May 10, 2025 04:42:04 AM
Review Score:
8
Summary: communicated via whatsap but not 24 hours
lights circuit went out late but resolved by calling number and I reset fuse box
Daniel
Dec 9, 2024 01:53:18 AM
Review Score:
8
Summary: We liked the property. We spent 2 night and really enjoyed how close it was to everything. The property was loud because of the tram and older but overall nice.
Adriano
Sep 26, 2024 10:48:12 PM
Review Score:
8
Summary: Great property
Yolanda
Aug 26, 2024 05:35:07 PM
Review Score:
10
Summary: Nice place to stay clean and quiet area, It was a little hard to find since there's no sign of hotel name in the front but was able to find it. close to shopping center and the Cathedral. I recommend this place.
Lisa
Aug 26, 2024 05:38:56 AM
Review Score:
10
Summary: Great location to Duomo and shopping. 10 minute walk from property but lots of shops on the way there. Centrally located, air conditioning works well, communication was great and the washing machine was a plus (and they had a large bottle of detergent for us to use). Only drawbacks - one shower is a bathtub but there is no curtain or anything so water splashes everywhere, other shower is extremely small however the size of both bathrooms are big. 2 sofa beds in living room were decent and living room is huge. After the lift to second floor you will have a flight of stairs to climb to get to the apartment (just to prepare yourselves:-). Would most definitely stay here the next time in Milan. Value was worth it, accommodations were so good.
Marcia
Aug 20, 2024 05:22:37 PM
Review Score:
10
Summary: The property was excellent. The service was also excellent. They were very attentive and accommodating. I would go back again.