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Mercure Koh Chang Hideaway | Hotel in Ko Chang

| 8.5 (978 Reviews) |  11 Bathrooms  42 Guests
Bai Lan Hotel | Mercure Koh Chang Hideaway

Hotel in Bai Lan, Ko Chang

Directly located on Bai Lan Bay, the luxurious Mercure Koh Chang Hideaway - features modern Thai-style rooms, a private beach and pampering spa treatments. Guests can relax by the beautiful outdoor pool. Free WiFi is available throughout the property. All come with a flat-screen TV, mini-bar and tea/coffee making facilities. Private bathrooms have either hot-water showers or a bathtub. Some room types also feature a private balcony. Mercure Koh Chang Hideaway - Plus is located on Thailand's 2nd largest tropical island. It is 27 mi from Trat Airport and a 5-hour drive from Bangkok City. Free parking is available. Relaxing spa treatments include body massage, a sauna and hot tubs. Guests can enjoy a refreshing workout at the gym, or check e-mails at the business center. There is also a children's club services available. The Bay Restaurant serves both international and Thai cuisines, with unrivaled views of the sea and pool. Room service is available.

Mercure Koh Chang Hideaway is located in Ko Chang.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Accessibility, Sports/Activities, and several others. This is a 4 star rated property and has over 978 reviews with the average score of 8.5 . Coming to Ko Chang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Ko Chang. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Koh Chang Hideaway in Ko Chang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Koh Chang Hideaway”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Bar
  • Restaurant
  • Snack bar
  • Kids' meals
  • Coffee house on site
Parking
  • Parking
  • Free parking
  • Parking on site
  • Accessible parking
  • Private Parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Visual aids (tactile signs)
Activities
  • Fitness center
  • Open-air bath
  • Foot bath
  • Fishing
  • Neck massage
  • Happy hour
  • Beach
  • Hot tub
  • Back massage
  • Cooking class
  • Couples' massage
  • Water sports facilities on site
  • Spa and wellness center
  • Sauna
  • Kids' club
  • Full-body massage
  • Karaoke
  • Pool table
  • Fitness
  • Foot massage
  • Snorkeling
  • Steam room
  • Head massage
  • Diving
  • Beachfront
  • Spa facilities
  • Locker rooms
  • Massage
  • Spa/Wellness packages
  • Hand massage
  • Spa lounge/Relaxation area
  • Private beach area
Entertainment
  • Indoor play area
General
  • Non-smoking rooms
  • Family rooms
  • Designated smoking area
  • Facilities for disabled guests
  • Air conditioning
  • Safe
  • Wifi in all areas
Guest Services
  • Airport shuttle (additional charge)
  • Shuttle service
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Baggage storage
  • Business center
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Room service
  • Tour desk
  • Shuttle service (additional charge)
  • Laundry
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Terrace
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Key card access
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach umbrellas
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

License number: 33/2565

Reviews

Value for money:
7.58
Location:
7.75
Staff:
8.33
Facilities:
7.74
Comfort:
8
Cleanliness:
7.88
Kamiel J
Oct 22, 2026 07:00:00 AM
Review Score:   5
Netherlands
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The secluded location of which we enjoyed the silence and quietness for the first days.
Negative: Following a change in my reservation with booking.com I entered into a dispute about the way I was informed about the rate change and the removal of the meail plan. Booking.com simply did not provide adequate information on which I could base a balanced choice to make changes to my reservation. It is a pity that I'm left between the two parties as Mercure falsely indicated they had no financial gain in the changes of my booking, which ended up in making my stay THB 12200 in excess. It may sound futile, but such events affected my entire stay of 6 days and still after I have checked out, I'm dealing with the aftermath. The pool villas are constructed without proper drainage of the terrace surrounding the pool. During the time I was there, we had quite some heavy downpours that flooded the terrace and the pool area. I realized only then why the floor in the villa was unstable; probably the water has entered the room before and ruined the wooden floor.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Twin
Room Size: 50 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Ocean View
Room Type: Quad
Room Size: 52 m2
1 King bed(s) Bed
Deluxe Double Room with Ocean View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Bath, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

Mountain view, View, Sea view, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible, Roll-in shower, Adapted bath, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room with Ocean View
Room Type: Twin
Room Size: 52 m2
2 Twin bed(s) Bed
Deluxe Twin Room with Ocean View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Bath, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

Mountain view, View, Sea view, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible, Roll-in shower, Adapted bath, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Pool Villa
Room Type: Villa
Room Size: 123 m2
1 Queen bed(s) Bed
Pool Villa

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Bath, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toothbrush, Toilet, Hairdryer, Free toiletries, Spa tub, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

DVD player, Telephone, TV, Flat-screen TV

Outdoors

Terrace, Private pool, Balcony, Outdoor furniture

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk, Sofa

Bedroom

Wardrobe or closet, Cribs, Dressing room

Services

Wake-up service

View

Garden view, Pool view

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor, Adapted bath

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Pool Access
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed
Deluxe Double Room with Pool Access

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

View, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Shallow end, Pool with a view, Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room with Pool Access
Room Type: Twin
Room Size: 50 m2
2 Twin bed(s) Bed
Deluxe Twin Room with Pool Access

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

View, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Shallow end, Pool with a view, Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Shower, Shower cap, Walk-in shower, Private bathroom, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

View

Mountain view, Quiet street view

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Shower, Shower cap, Walk-in shower, Private bathroom, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room with Garden Side
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed
Deluxe King Room with Garden Side

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Bath, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Adapted bath

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room with Garden Side
Room Type: Double
Room Size: 52 m2
2 Twin bed(s) Bed
Deluxe Twin Room with Garden Side

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shampoo, Towels, Bath, Shower, Shower cap, Walk-in shower, Private bathroom, Bathrobe, Conditioner, Toilet, Hairdryer, Free toiletries, Toilet paper

General

Fire extinguisher, Trash cans, Safety deposit box, Smoke alarm, Key card access, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sofa

View

Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Adapted bath

Room amenities

Non-feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mercure Koh Chang Hideaway starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Mercure Koh Chang Hideaway has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Koh Chang Hideaway starts from $53 per night with includes Parking, Designated Smoking Area, Private Beach, Accessibility, Sports/Activities, Wellness Facilities, Spa, Breakfast, Pool, Ocean View, Business Services, Restaurant, Hot Tub, Internet, Laundry, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Bar, Guest Services, Entertainment, Air Conditioner, View, Transportation/Shuttle, Security/Safety, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Koh Chang Hideaway is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Koh Chang Hideaway indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.