While you're here, you can enjoy all the comforts of home and more, including free WiFi and an LCD TV, as well as an espresso maker and a minibar. Other amenities include designer toiletries, premium bedding, towels, and an electric kettle.
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Amenities
Balcony/Terrace
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 9:00 pm late check-in fee: eur 100 for check-in between 9:00 pm and 10:00 am late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 50.0 per night. cribs (infant beds) are available for eur 15.0 per day.
Payment Policy
Pet deposit: eur 100 per stay pet fee: eur 50 per pet, per day service animals are exempt from fees late check-in fee: eur 100 for check-in between 9:00 pm and 10:00 am a late check-out fee will be charged crib (infant bed) fee: eur 15.0 per day rollaway bed fee: eur 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 50 per pet, per day, plus a deposit of eur 100 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 15 lbs per pet welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Eduardo
Nov 24, 2025 11:05:04 PM
Review Score:
10
Summary: Extraordinary staff, wonderful room, great location and top service. What else can I ask for!
See All Reviews
Reviews
Eduardo
Nov 24, 2025 11:05:04 PM
Review Score:
10
Summary: Extraordinary staff, wonderful room, great location and top service. What else can I ask for!
Eunjoo
Nov 4, 2025 01:15:49 PM
Review Score:
10
Summary: The room was super clean, the staff were really friendly, and the welcome wine was amazing. We switched room types between the first and second night, and this one had awesome natural light and great heating. Only thing was the water pressure—it was a bit low. Still, I’d totally come back here!
Eunjoo
Oct 28, 2025 10:51:06 PM
Review Score:
10
Summary: I visited based on a friend’s recommendation and stayed in two different room types over two days. The room conditions, scent, ambiance, and interior design all captured the essence of Matera perfectly. It was even better than a 5-star hotel. The welcome drink was excellent, the reception staff were incredibly kind, and the breakfast was outstanding. Highly recommended!
Hu Eliot
Oct 27, 2025 06:25:01 PM
Review Score:
10
Summary: Exceedingly pleasant staff!
Priscila
Sep 20, 2025 12:16:56 AM
Review Score:
10
Summary: We really enjoy our stay at Il Palazzoto. The room was very beautiful and comfortable , very kind service , we highly recommend
Claire
Sep 18, 2025 09:21:31 PM
Review Score:
10
Summary: Beautiful cave room, very spacious. Hotel residence itself was stunning, with beautiful dining area for breakfast and communal couch area. Highly recommend for a Matera stay. Lovely wine from their winery too.
Johanna
Sep 15, 2025 02:47:41 PM
Review Score:
10
Summary: Lovely stay staying in a truly unique room. Great location, highly recommend.
Anthony
Aug 23, 2025 01:35:32 AM
Review Score:
10
Summary: Historic place. LOved it.
sara
Jul 12, 2025 04:50:15 AM
Review Score:
10
Summary: A very special place - both the accommodations and the main reception and dining areas. Worth the money for a once-in-a-lifetime cave experience.
The staff was lovely and really elevated a great stay to exceptional. Antonio, the manager, was brimming with enthusiasm for his city and the hotel, sharing history of both. He recommended the fantastic Osteria al Casale restaurant on the cliffside for dinner which served excellent food and was nicely away from the hordes. Maristella is as sweet as she is adorable. So helpful and gracious.
The included breakfast was ample and there was quite a variety, from savory options to pastries. The dining room is stunning. Loved it!
We stayed in the family apartment which exceeded expectations. The main room is spacious even with sofa bed opened. There is a separate sitting area with another sofa and coffee table which was very useful. The sofa bed was comfortable and big enough for two teens to fit comfortably. The master bedroom was roomy and the bed super comfortable. It was only missing a full length mirror. Adding a barn door on the master bedroom to provide privacy from kids staying in the main area would be a bonus. There is also a kitchenette with refrigerator in the apartment.
The bathroom is modern and functional. The shower is small so I shared with the manager that a shelf is needed to hold shampoo/soap. This is really the only critique on an otherwise magical place. Highly recommend.
Michelle
Jul 1, 2025 12:38:42 AM
Review Score:
10
Summary: The room was beautiful, renovated but still with so much history evident. The staff were lovely and there were lots of places to eat and easy access to interesting parts of the city.