Hotel & Spa Oceania Lille Les Augustins | Hotel in Lille
Hotel
8.2
(16 Reviews) |
1 Bathroom
Available rates:
Hotel in Lille Centre Ville, Lille
Hotel in Lille with a fitness center and a sauna Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include spa services, dry cleaning, and a 24-hour front desk. Hotel & Spa Oceania Lille Les Augustins offers 87 air-conditioned accommodations with espresso makers and hair dryers. 40-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cribs/infant beds (complimentary) are also available. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately eur 22 per person pet fee: eur 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 20 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash
Reviews
Marianna
Jun 2, 2025 08:34:24 PM
Review Score:
4
Summary: What an absolute disgrace. We booked what was advertised as a beautiful, upscale new hotel, complete with high-end amenities. What we got was a construction zone masquerading as a functioning property.
From the moment we arrived, it was clear we had been misled. The building is still under construction—loud, dusty, chaotic, and utterly unfit to host paying guests. The spa? Nonexistent. The pool? Closed. The air conditioning? Barely functional. Construction workers and their equipment filled the halls, stairwells, and elevators—making basic movement a challenge.
The so-called “lobby” and “restaurant” looked like someone abandoned a project halfway through—stark, unfinished, and unwelcoming.
Our room? Paint-smeared floors, a missing door handle that made the bathroom a safety hazard, and basic amenities like the TV and fridge that didn’t work. We had to call for help multiple times just to get through our stay.
When we asked for compensation, we were offered free breakfast. That’s it. For the price we paid (in full, in advance), this was a bait-and-switch of the worst kind.
The only reason I’m giving this two stars instead of one is because the staff tried to be helpful (even when they couldn’t do much) — and the croissants were truly excellent. But that’s far from enough to justify the disaster we walked into.
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Reviews
Marianna
Jun 2, 2025 08:34:24 PM
Review Score:
4
Summary: What an absolute disgrace. We booked what was advertised as a beautiful, upscale new hotel, complete with high-end amenities. What we got was a construction zone masquerading as a functioning property.
From the moment we arrived, it was clear we had been misled. The building is still under construction—loud, dusty, chaotic, and utterly unfit to host paying guests. The spa? Nonexistent. The pool? Closed. The air conditioning? Barely functional. Construction workers and their equipment filled the halls, stairwells, and elevators—making basic movement a challenge.
The so-called “lobby” and “restaurant” looked like someone abandoned a project halfway through—stark, unfinished, and unwelcoming.
Our room? Paint-smeared floors, a missing door handle that made the bathroom a safety hazard, and basic amenities like the TV and fridge that didn’t work. We had to call for help multiple times just to get through our stay.
When we asked for compensation, we were offered free breakfast. That’s it. For the price we paid (in full, in advance), this was a bait-and-switch of the worst kind.
The only reason I’m giving this two stars instead of one is because the staff tried to be helpful (even when they couldn’t do much) — and the croissants were truly excellent. But that’s far from enough to justify the disaster we walked into.
Delight
May 31, 2025 06:26:51 AM
Review Score:
4
Summary: This was recently opened and should not have been as they were woefully unprepared. It seems like they rushed to open to take advantage of the fact that Bruce Springsteen was in town and there were no rooms available. Rates were double for concert nights. The pool and spa were closed and the property is still under construction. Painting needs to be finished and scaffolding and ladders are on the property. While the rooms have several thoughtful design features there was no ability to adjust the temperature of the room and it was so hot that we had to open the window all night long. They were also unprepared for the number of guests at the breakfast as they ran out of items quickly and took a long time to refill. The worst part of the stay is that the only restroom available outside the rooms was FILTHY. The toilet was disgusting and the "hand towel" was a dirty bathmat.This hotel may have a lot of potential but at the pricepoint there are better options available.
