Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne

| 8.9 (1170 Reviews) |   Pet Friendly  8 Bathrooms  18 Guests
City of Carcassonne Hotel | Hotel de la Cité Carcassonne - MGallery Collection

Hotel in City of Carcassonne, Carcassonne

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar

Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.

This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Breakfast, Child Friendly, and several others. This is a 5 star rated property and has over 1170 reviews with the average score of 8.9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Snack bar
  • Fruit
  • Restaurant
  • Bar
  • Wine/Champagne
  • Kids' meals
Parking
  • Accessible parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
Activities
  • Neck massage
  • Spa/Wellness packages
  • Beauty services
  • Spa lounge/Relaxation area
  • Evening entertainment
  • Turkish/Steam Bath
  • Massage
  • Body scrub
  • Tour or class about local culture
  • Body treatments
  • Temporary art galleries
  • Full-body massage
  • Spa facilities
  • Back massage
  • Hand massage
  • Facial treatments
  • Spa
  • Steam room
  • Body wrap
  • Foot massage
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Soundproof rooms
  • Elevator
  • Hypoallergenic room available
  • Heating
  • Safe
  • Smoke-free property
  • Pet friendly
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Baggage storage
  • Ironing service
  • Daily housekeeping
  • Room service
  • Concierge
  • Pet bowls
  • Laundry
  • Private check-in/out
  • 24-hour front desk
  • Dry cleaning
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Garden
  • Outdoor pool (seasonal)
  • Outdoor pool
  • Terrace
Security/Safety
  • Security alarm
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Shallow end
  • Swimming pool
  • Heated pool
  • Fenced pool
  • Pool with view
  • Beach umbrellas
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.06
Location:
9.81
Staff:
9.07
Facilities:
8.69
Comfort:
9.17
Cleanliness:
9.09
Meike
Oct 14, 2025 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: A hotel with an overwhelming charme. Situated right beside the cathedral in the medival city it breathes history. The chauffeur service is prompt and efficient, the staff is helpful, friendly and unobtrusive. Absolutely lovely. The garden is beauftiful, the terrasse is a booklovers dream just to sit, read, enjoy the surroundings and maybe just to cool down dip into the pool. The breakfast buffet is exeptionelly good and leaves nothing to wish for. The bar is the cosiest we have ever been to.
Negative: The place is about history, charme and medival times. But beware: If you want to keep the 5 stars, sometime soon you will have to paint the bathroom window... renovate the marble around the toilet... and do something to squeeking chairs ...
Summary: A perfect place in a medival setting.
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room with Garden and Ramparts View
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Toilet, Slippers, Shower cap, Bathrobe, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Carpeted, Trash cans, Heating, Ironing facilities, Safe, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Garden view, View

Kitchen

Cleaning products, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Classic King Room with Street View
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
Classic King Room with Street View

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Bathtub or shower, Toilet, Slippers, Shower cap, Bathrobe, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Carpeted, Trash cans, Heating, Ironing facilities, Safe, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Cleaning products, Coffee machine, Electric kettle

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Charming Standard Single Room with One Double Bed
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

General

Soundproof, Air conditioning, Carpeted, Trash cans, Heating, Ironing facilities, Safe, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Bathroom

Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Slippers, Shower cap, Bathrobe, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Cleaning products, Coffee machine, Electric kettle

View

City view, Inner courtyard view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Superior King Room with Terrace and Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Toilet, Slippers, Shower cap, Bathrobe, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Carpeted, Trash cans, Heating, Ironing facilities, Safe, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Garden view, View

Kitchen

Cleaning products, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Suite with One Double and Sofa Bed
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Trash cans, Heating, Ironing facilities, Safe, Hardwood or parquet floors, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

View

Kitchen

Cleaning products, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Family Room with One Double and Two Single Beds
Room Type: Quad
Room Size: 28 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Family Room with One Double and Two Single Beds

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Toilet, Slippers, Shower cap, Bathrobe, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Carpeted, Trash cans, Heating, Ironing facilities, Safe, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Cleaning products, Coffee machine, Electric kettle

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Fold-up bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Junior King Suite with Single Sofa Bed
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Trash cans, Heating, Ironing facilities, Safe, Hardwood or parquet floors, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Garden view, View

Kitchen

Cleaning products, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Suite with One Double and Sofa Bed with Terrace
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub, Towels, Free toiletries, Toilet, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Soundproof, Air conditioning, Carpeted, Trash cans, Heating, Ironing facilities, Safe, Hardwood or parquet floors, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

Garden view, View

Kitchen

Cleaning products, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Exclusive services

Concierge services, Access to private pool
Check Hotel Availability
Nightly rates from:
USD $319
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